There is a new problem that is being faced by a majority of android users these days. Taking a screenshot is one of the useful features offered by Android devices. It allows us to take a picture of any information or image we want to save when there is no other option to save it.
However, nowadays, Android users, most, users of Samsung devices like Samsung Galaxy S9, are greeted with an error message very often while trying to take a screenshot. The message says “Can’t take screenshot due to security policy.” This can happen due to altered or default app or system settings.
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How do I fix the issue?
Depending upon whether your issue is browser-based or app-based, you can opt for any of the following options to resolve the issue.
Incognito mode in Google Chrome
The incognito mode of Google Chrome is meant to provide a platform for private and secure browsing. It is used when one does not want their search history or search results to be saved. Because of the increased security that is a feature of this mode, the option to take care of screenshots might be automatically disabled.
Unfortunately, at present, there is no option to reverse this situation. So, if you are unable to take a screenshot while browsing on Chrome, the only recourse available is to exit incognito mode. Even if you had been browsing in the normal mode, check if you have entered incognito mode by mistake, exit, and try to take a screenshot again. Now, you should be able to do so.
Restrictions in high-security apps
There might be some apps that we use to store important, private confidential data. We might use them to manage finances, sort personal databases, maintain bank details, medical records, etc. Because of the high level of security required for and offered by these apps, the screenshot-taking feature might be disabled.
In such a case, you may go to the app settings and try to enable the feature of taking screenshots. If the feature of disabled screenshots is a built-in feature and cannot be reversed, you have one more option. You can get another device and click a picture. Some apps might require special permissions to allow screenshots.
On some Android devices such as Samsung Galaxy S9, the feature of taking screenshots might be disabled from the very beginning, from the time you purchase it.
In this case, you might have to manually go to the device settings and enable screenshots. If you cannot enable the option at all, there are two options open to you. You may either install a third-party app that will allow you to take screenshots, or you may get another device and click pictures of the screens of which you want to take screenshots.