What is com.samsung.android.incallui?

Samsung is one of the biggest brands of Android Smartphones in the world. Samsung keeps on improving its smartphones with the latest built-in features. You must have seen com.android.incallui and com.samsung.android.incallui in the application manager or background tasks.

Many people come across it and think about what is it and why is it present on their phones. Here is a complete guide explaining everything about com.samsung.android.incallui and troubleshooting its problems.

You will find the “com.android.incallui” package on every Android smartphone. But, com.samsung.android.incallui is the package name specifically used by Samsung. 

com.samsung.android.incallui is nothing but a user interface screen that appears while handling calls and using call-related features in Samsung Android Smartphones. This user interface screen is present on all Samsung Android smartphones that handles all the call-related functions. 

Here, Samsung is also using the same package called “com.android.incallui”. It is simply updating the Android package by adding it to the Samsung domain. This package provides an interface to the user while performing any call-related activities.

Where is incallui present? 

You will find com.samsung.android.incallui in the file named “Android” in your “Files directly.” Of course, as the same suggests, this interface is only used by and available with Samsung phones. 

Why is incallui used? 

Incallui is an in-call interface that handles all the functions that you might have to use while you are on a call. Whenever you call someone or get an incoming call on your Samsung phone, incallui gets activated automatically. It facilitates the entire process without you not having to even notice or touch it. 

Incallui performs a multitude of functions, and you will realize that it will be quite impossible to talk with somebody over call without it. All the options related to the call on the call screen, the name of the caller, etc, are only visible because of this interface. It has the following functions: 

1. It allows you to make a call, receive a call or disconnect it. 
2. It allows you to record the call whenever you feel that there is some important information being discussed that you need to save. 
3. It also allows you to put your call on hold.
4. You can put your call on silent and perform other functions by pressing the home button during the call because of incallui.
5. Adding a person to a group call is only possible because of this interface. 
6. It allows you to disable the screen while on the call so that you mistakenly do not touch an unwanted function. 
7. Using the feature of built-in notes to save a number while on call is made possible by incallui
8. It is possible to text people while you are on call or receiving a call request because of incallui. 

Is Incallui safe?

Now that you are aware of the various uses and importance of incallui, make sure that you do not delete it. If you do, then you will not be able to make calls properly until you download an interface online or your phone gets the interface back itself (by creating a new one). Incallui is perfectly safe to keep and the only thing it does is act as an effective communication channel between you and your Android OS while making calls. So rest assured with incallui on your phone!

Is it possible to uninstall com.samsung.android.incallui? 

Removing or uninstalling the com.samsung.android.incallui is not possible. Also, you can neither disable it. However, you can easily replace the default phone dialer with the third-party Android apps available on the Google Play Store. 

The application is simply a GUI (Graphical User Interface) that helps users to manage phone calls and related activities. However, if you try to remove it, you won’t be able to make any phone calls or perform call-related activities. It is a built-in package by the company and should not be removed. 

On a rooted android phone, it is possible to remove this com.samsung.android.incallui package using the ADB command. But, removing it will cause havoc. Its absence will make it impossible for you to make or receive any calls. This could be irreversible and can permanently leave your phone useless. 

If your device gets lost or stolen, the police can help you in tracking it. Your device has an IMEI number associated with it, which helps the police in tracking down your phone. However, if you managed to somehow remove the com.android.incallui or com.samsung.android.incallui, it will be difficult to track your device. 

Fix com.samsung.android.incallui error

Sometimes, people come across an error message stating “Unfortunately, com.samsung.android.incallui has stopped”. You might face this issue due to several reasons. It can be easily solved with a simple restart of your device. But, if you still face the issue and notice that the InCallUI is crashing very frequently, you should try the below-mentioned solutions. 

Solution 1: Clearing cache of “com.samsung.android.incallui”

Sometimes, the cache of the app gets corrupted. This corrupt cache may cause a malfunction in the InCallUI. Clearing the cache of this app can stop the InCallUI from crashing. 

• Step 1: Visit Settings on your Samsung device. 
• Step 2: Select Apps. 
• Step 3: Search IncallUI from the list and tap on it. 
• Step 4: Select the “Clear Cache” option.
• Step 5: Navigate to the home screen. Reboot your device and check whether the issue is resolved. 

If your problem persists, a forced reboot may fix it.

Solution 2: Force Reboot your Device

There’s a lot of difference between a forced reboot and a normal reboot. A forced reboot will force your device to stop all the background activities and apps and then reboot your device. 

While using a forced reboot, the system of your device recreates the cached data of many apps. This may help you in solving your IncallUI problem. 

• Step 1: Find the power button of your device and press it. Hold it until your device vibrates. 
• Step 2: Do not release the power button until you find an Android logo on your screen. 
• Step 3: Now, release the button and wait until your device restarts. 

Check whether your issue has been resolved after your device turns on. If you still face the problem, there might be some apps that need an update. 

Solution 3: Keep your apps up-to-date

Some older versions of apps can cause a malfunction in InCallUI. Hence, it is possible that while you access those apps, you will find an error message stating “Unfortunately, com.samsung.android.incallui has stopped”. 

You can update all the apps on your device to fix this issue and avoid any crashes. 

• Step 1: Open the Play Store app. 
• Step 2: On the top-right-hand corner, tap on your profile photo. 
• Step 3: Select “Manage apps and device”. 
• Step 4: Search for the “Update All” option and tap on it. 
• Step 5: Wait until all your apps get updated and reboot your device. 

Keeping apps up-to-date not only helps to avoid crashes but also helps in maintaining the privacy and security of your device.

samsung.android.dialer is quite different from samsung.android.incallui. It is the interface that is displayed when you try to dial any number on your Samsung device. Once you press the dial button, you will be shifted to the IncallUI interface. 

com.samsung.android.incallui is just a user interface available on every Samsung Android smartphone. All the call-related activities are accessed and handled using it. It is a fundamental interface and should not be considered a spyware or malicious app. Do not try to remove it by rooting your device.